Frequently Asked Questions
Find answers to common questions about Storebarnard and our products.
Frequently asked questions
What type of clothing does Storebarnard offer?
Storebarnard specializes in handmade women’s wear that blends timeless elegance with modern style. Our collections include dresses, tops, and everyday essentials made with high-quality fabrics and expert craftsmanship.
What's your return or exchange policy? Anything customers should know upfront?
We want you to love your purchase. If you’re not completely satisfied, you can return or exchange your item within 14 days of delivery, as long as it’s unworn and in original condition. Visit our Returns page for more details.
Do you offer international shipping?
No. Not Yet
How can I track my order?
Once your order is placed, you’ll receive a confirmation email with your order details. As soon as your order is shipped, we’ll send you a shipping confirmation email that includes a tracking number and a link to track your package in real time.
Do you offer any promotions or discounts?
Yes! Enjoy FREE shipping on orders over $49.99, and get a flat 15% off your purchase when you spend $149.99 or more. Follow us on social media or sign up for our newsletter for exclusive deals!
What payment methods do you accept, and what are your shipping options and costs?
We accept all major credit and debit cards, including:
• Visa • MasterCard • American Express • Discover
How can I contact customer service?
You can reach us anytime via email at support@storebarnard.org or use the contact form on our website. We aim to respond within 24–48 hours during business days.
How do I care for my clothes to make them last longer?
Because our items are handcrafted, we recommend gentle hand washing or using the delicate cycle with cold water. Always air dry and avoid harsh chemicals to preserve the quality and longevity of your piece.